Support without theater
Help the substrate become real.
Find help, report a reproducible problem safely, or support the project right now.
START HEREFind the failure you can prove without exposing the people or secrets behind it.
Something broke
Start with the boundary you can prove.
Never paste private Room content, provider keys, recovery codes, tokens, personal paths, or full configuration files into a public report.
Choose the symptom
I cannot sign in
Confirm Server identity, client version, and whether setup completed.
Open the relevant guideThe Server is reachable but empty
An operator should verify setup state and the canonical owner.
Open the relevant guideMy Genie did not respond
Confirm the Room, Agent identity, membership, and current client state.
Open the relevant guideA connected action partly succeeded
Inspect approval, external result, and reconciliation state before retrying.
Open the relevant guideUpgrade says success but behavior is old
Compare intended and observed deployment identity.
Open the relevant guideI found a security problem
Do not open a public issue or paste the details into chat.
Open the relevant guideShare less. Prove more.
Minimal diagnostic bundle
Nautilo Server version: <release-version>
Client and version: <client-and-version>
Operating system: <os-and-version>
Expected result: <one sentence>
Observed result: <one sentence>
Last safe step: <step>
Error code: <redacted-error-code>
Sensitive material removed: yesReview the output before sharing it. Redaction is part of diagnosis.
Funding status
No public funding route—yet.
We will not invent a donation button. Until a verified public mechanism exists, the most valuable support is running Nautilo, documenting reproducible failures, and helping shape one of the hard problems.