Let’s get you unstuck.
Find an answer, report a bug, or tell us privately about a security issue.
START HEREFind the failure you can prove without exposing the people or secrets behind it.
Something broke
Start with the boundary you can prove.
Never paste private Room content, provider keys, recovery codes, tokens, personal paths, or full configuration files into a public report.
Choose the symptom
I cannot sign in
Confirm Server identity, client version, and whether setup completed.
Open the relevant guideThe Server is reachable but empty
An operator should verify setup state and the canonical owner.
Open the relevant guideMy Genie did not respond
Confirm the Room, Agent identity, membership, and current client state.
Open the relevant guideA connected action partly succeeded
Inspect approval, external result, and reconciliation state before retrying.
Open the relevant guideUpgrade says success but behavior is old
Compare intended and observed deployment identity.
Open the relevant guideI found a security problem
Do not open a public issue or paste the details into chat.
Open the relevant guideShare less. Prove more.
Minimal diagnostic bundle
Nautilo Server version: <release-version>
Client and version: <client-and-version>
Operating system: <os-and-version>
Expected result: <one sentence>
Observed result: <one sentence>
Last safe step: <step>
Error code: <redacted-error-code>
Sensitive material removed: yesReview the output before sharing it. Redaction is part of diagnosis.
Keep the future open
Help us keep building.
Support Nautilo through agentsea on GitHub Sponsors. One-time or monthly, your support helps us keep building open-source software.
A thank-you to the Bankr community
Open source runs on people showing up for each other. The Bankr community created an independent Nautilo token and directed a share of its trading fees to support our work. Thank you for helping us keep building.
This is a community token, not issued or endorsed by Nautilo. It has no role in the software and grants no product, ownership, or governance rights.